Vision:
Delivering high quality IT services that support distinctiveness and excellence across the University.
Mission:
The mission of IT units at Illinois State University is to empower faculty and students in their pursuit of excellence in teaching and learning, research and creative activities, and public service, as well as to facilitate the efficient administration of the university. This is accomplished by following published best practices for IT organizations, by developing and implementing appropriate policies and procedures, by building and maintaining the necessary infrastructure, by investing in appropriate hardware and software, and by providing for a trained, service-oriented, support staff.
Guiding Principles:
- IT initiatives enable faculty, students, administration, and select programs, to attain distinctiveness and excellence.
- Coordinated annual IT planning in compliance with all campus-wide policies and procedures, allows for careful IT resource utilization and avoids unnecessary duplication of IT services.
- Excellent service is the top priority of all campus IT professionals.
- IT professionals will be distributed throughout the University to provide services tailored to local constituent needs.
- The University provides strong, consistent support for IT professionals.
- The security of personal information and secure access to the campus network and Internet for all is essential. Appropriate policies and procedures and maintaining up to date network infrastructure, hardware and software are key components to IT security and protection from hackers and e-mail and Internet-borne viruses, worms, and Trojans.
- The use of IT makes working, teaching, learning, research and creative activity more accessible to persons with disabilities.
